How ASM Engineering Services Collects And Uses Information

Effective Date: 2024-06-01

1. Introduction

ASM Engineering Services respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have when using our website and digital services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, company name, project location, and any details you provide through contact, service, or dealer inquiry forms.
• Project Information: Information about your MEP, HVAC, plumbing, electrical, fire protection, maintenance, or product requirements.
• Technical Information: IP address, browser type, device information, operating system, and website usage data collected through analytics or log files.
• Communication Records: Messages, support requests, newsletter subscriptions, and other communication history with ASM Engineering Services.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries about our engineering services, dealer network, products, or technical support.
• Prepare quotations, consultations, and project-related follow-up communication.
• Improve website content, service information, and user experience.
• Send newsletters, updates, or marketing communications where you have requested or consented to receive them.
• Maintain website security, monitor misuse, and support lawful business operations.

4. When We May Share Information

We may share information only where necessary, including with:

• Service Providers: Vendors or partners who help us operate the website, process inquiries, or provide communication and analytics tools.
• Project Or Business Partners: Consultants, suppliers, dealers, or technical partners involved in responding to a legitimate request or executing a project requirement.
• Legal Or Regulatory Authorities: Where disclosure is required by law, regulation, or to protect rights, safety, or legal interests.

5. Data Security

We take reasonable administrative and technical steps to protect personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Choices

You may contact us to request updates to your contact information, ask questions about how your information is used, or opt out of future marketing communications where applicable.

7. Cookies And Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve content, and support site performance. You can manage cookie preferences through your browser settings.

8. Policy Updates

We may revise this Privacy Policy from time to time to reflect operational, legal, or website changes. Updated versions will be published on this page with the revised effective date where appropriate.

9. Contact Us

If you have questions about this Privacy Policy or how ASM Engineering Services handles your information, please contact us through the company contact details listed on our website contact page.